Item(s) must be returned within 10 days for in-store credit or exchanges only. Item(s) must be in brand new and unworn condition with original tags attached. We do not offer money back or returns on release day items.

When returning shoes, the return will be denied if the shoe box has been used as the shipping box or is damaged in any way. Please make sure all items to be returned are properly packaged and traceable with a proper tracking number. We do not accept or assume responsibility for loss of or damage to returned goods while in transit from the customer.

All returns or cancellations will be assessed a 10% restocking fee and shipping charges WILL NOT be refunded. Once the returned items have been inspected and confirmed the refund will be issued.

If you have any questions regarding returns, please email us at info@ficegallery.com

We reserve the right to deny returns if the merchandise returned does not meet our return policy requirements.